Terms of Service

Last Updated: September 28, 2025

1. Acceptance of Terms

By accessing or using BaldwinBusiness.net (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Website.

2. Description of Service

Baldwin Business Systems provides commercial printing and print brokerage services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Service Terms

When you request services, you agree to:

  • Provide accurate contact and project information
  • Supply print-ready files or approve proofs before production
  • Pay for services as agreed upon
  • Accept responsibility for approved specifications

4. User Conduct

You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Engage in fraudulent, deceptive, or misleading practices
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems

5. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Baldwin Business Systems or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Client Files and Content

You retain ownership of files and content you provide to us. You grant us a limited license to use, reproduce, and modify such content solely for the purpose of fulfilling your service request.

7. Orders, Proofs, and Production

All orders are subject to proof approval before production begins. Once a proof is approved and production commences, changes may not be possible and costs already incurred may be non-refundable. It is the client's responsibility to review all proofs carefully for accuracy before approving.

8. Payment Terms

Payment terms are established at time of order. We reserve the right to require payment in advance for new clients or large orders. Invoices not paid within the agreed terms may be subject to late fees or suspension of service.

9. Cancellations and Refunds

Orders may be cancelled prior to production at no charge. Orders cancelled after production has begun will be charged for work completed to that point. We do not offer refunds on completed orders that were produced to approved specifications.

10. Turnaround and Delivery

Quoted turnaround times are estimates and are not guaranteed unless expressly agreed in writing. We are not responsible for delays caused by shipping carriers, force majeure events, or delays in client approval of proofs.

11. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that our website will be uninterrupted, secure, or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, Baldwin Business Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the specific order giving rise to the claim.

13. Indemnification

You agree to indemnify and hold Baldwin Business Systems harmless from any claims, damages, or expenses (including reasonable attorney's fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.

14. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes arising under these Terms shall be resolved in the courts of Suffolk County, New York.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms, please contact us:

Baldwin Business Systems
2805 Veterans Memorial Highway, Suite 1, Ronkonkoma, NY 11779
Phone: 631-676-7335
Email: rich@baldwinbusiness.net